Introduction
These Terms and Conditions (“Terms”, “Terms and Conditions”) govern your relationship with Bio Keratin® Shampoo, Conditioner, Hair Mask website (the “Website”) operated by Bio Keratin® Shampoo, Conditioner, Hair Mask (“us”, “we”, or “our”).
Please read these Terms and Conditions carefully before using our Website. By using the Website, you agree to these Terms and Conditions. If you do not accept these Terms and Conditions, do not use this Website.
We may modify these Terms at any time. If we make material changes, we will notify you by email or by posting a notice on our Website. Your continued use of our Website confirms your acceptance of our updated Terms.
Use of Website
You may use our Website for lawful purposes only. You agree to use our Website legally, not to violate any laws, and not for any unlawful purpose.
We grant you a limited license to access and use our Website. We may change, suspend, or discontinue any part of our Website at any time without notice.
You must be 18 years of age or older to use our Website. If you are under 18 and wish to use our Website, you must have consent from a parent or guardian.
Website Content
All content on the Website, including text, graphics, logos, software, images, and videos is our property or the property of our content suppliers and protected by copyright and trademark laws. Content should not be copied, reproduced, modified, republished, or distributed in any way without our express written permission.
The trademark and logos on our Website are trademarks owned by us. Any use of these marks without our express written permission is strictly prohibited.
User Content
If you post, upload, or share content you created on our Website, you grant us a non-exclusive, royalty-free, perpetual, and irrevocable license to use that content. We may modify, copy, distribute, or publish that content without crediting you or paying royalties.
You represent and warrant that any user content you provide does not violate any third party copyrights, trademarks, or other intellectual property rights. You are responsible for your user content and any legal consequences it may cause.
We reserve the right to remove any user content from our Website that we deem unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable in our sole discretion.
Accounts and Registration
You must be at least 18 years old to register for an account on our Website. We may require some form of verification of your identity and age during registration.
You are responsible for selecting a secure password for your account. Do not disclose your password to anyone, and notify us immediately of any unauthorized use of your password or account.
We reserve the right to suspend, delete, or terminate your account if you violate these Terms. You are solely responsible for any activity on your account.
Purchasing Products
To purchase products on our Website, you must be at least 18 years old. We may require age verification for certain purchases.
Product prices and availability are subject to change without notice. The price listed at time of purchase controls.
Taxes, shipping costs, and any applicable discounts are displayed during checkout. You are responsible for these additional charges.
We may place limits on quantities available for purchase. We reserve the right to refuse any order.
Shipping and Delivery
We will arrange shipment of purchased products to you using the shipping method selected during checkout. We are not liable for shipping delays caused by inaccurate address information you provide or other factors out of our control.
Delivery dates are estimates only – we cannot guarantee the date of actual delivery. We are also not liable for any costs incurred by delayed shipments.
Title and risk of loss for products pass to you when the product ships from our facility.
Returns and Refunds
Purchased products may be returned within 30 days under our return policy. Used, damaged, or expired products cannot be returned.
To return a product, contact us to obtain a Return Merchandise Authorization (RMA) number. Provide this number with your return.
Refunds are generally issued to the original payment method. We are not responsible for any diminished value of returned products.
Custom or personalized orders are non-refundable.
Disclaimers
We provide our website and services on an “as is” basis. We make no express or implied warranties or representations regarding the material, content, products, or services on our website.
We do not warrant the website or services will meet your needs or that operation will be uninterrupted or error-free. We also assume no liability related to technology malfunctions that may temporarily interfere with account accessibility.
To the fullest extent permitted by law, we disclaim any liability for damages arising from use of our website and services. This includes direct, indirect, consequential, and any other kind of damages.
Limitation of Liability
Our maximum liability arising from your use of the website or purchase of products is limited to the amount you paid to us in the last 12 months. Neither party shall be liable for lost profits or revenues, diminished goodwill, or any other consequential or incidental damages arising in any way out of this agreement.
Indemnification
You agree to fully indemnify, defend, and hold us harmless from and against all claims, liability, damages, losses, costs, and expenses arising from:
- Any violation this Terms and Conditions by you;
- Any third-party claims related to your use of our Website or services;
- Any user content you provide, including claims of intellectual property infringement;
- Any activity related to your user account, such as purchases;
- Any allegations that you did not have authority to enter into this Terms and Conditions;
- Any negligence, misconduct, or breach of duty by you or third parties using your account.
You also agree you will cooperate in the defense any third-party claims. We reserve the right, at your expense, to assume the exclusive defense of any matter subject to indemnification by you.
Governing Law
These Terms shall be governed by the laws of the United States and the State of California. You agree to submit any dispute arising from these Terms to a court of competent jurisdiction in the United States.
Forums and User Content
Our Website may allow you to participate in discussion forums or post user content. You agree that you will not:
- Violate any local, state, federal, or international laws by posting any content or participating in any forums.
- Post any copyrighted content unless you have express permission from the owner.
- Impersonate another person or misrepresent your affiliation with another person or entity.
- Post offensive, abusive, hateful, or threatening language.
- Post or transmit any code that damages, interferes with, secretly intercepts, or expropriates any system or data.
We reserve the right to remove any user content or your ability to post content at any time, for any reason, without notice.
Mobile Services
We may offer certain services and features through mobile devices, including managing your account, making purchases, and interacting with the Website.
You agree to the terms of this policy when you access, download, install, or use any associated software on your mobile device. We may collect and use technical data to identify your device for security purposes.
Changes to These Terms
We may change, remove, add to, or update these Terms from time to time. If we believe the changes are material, we will notify you of the changes. Your continued use of our Website affirms your agreement to the revised Terms.
How to Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Bio Keratin® Shampoo, Conditioner, Hair Mask
Email: [email protected]