Introduction
At Bio Keratin® Shampoo, Conditioner, Hair Mask, we take your privacy seriously. This privacy policy describes how we collect, use, and share information about you when you visit our website or make a purchase from us.
What Information We Collect
We collect information about you in two ways: directly from your input and automatically through website cookies and related technologies.
Information You Provide to Us
We collect information directly from you when you:
- Create an account or make a purchase. We collect your name, email address, phone number, billing and shipping addresses, and payment card information.
- Interact with website features. We collect any information you voluntarily provide, such as contact form submissions, comments, survey responses, and requests for services.
- Communicate with us. We collect any information contained in your communications with us, such as service-related requests and questions.
Automatic Information Collection
We also automatically log information about you and your device:
- Device information. We log your IP address, operating system version, device type, system and performance information, and browser type and version.
- Usage information. We log information about your use of our website, such as pages you view, referring websites, search terms you enter, and how long you stay on a page.
- Cookies. We use session and persistent cookies to recognize you as you use our website and track your interactions with ads and pages. You can control cookie settings in your browser.
How We Use Your Information
We use your information for the following purposes:
- Process transactions and provide services. We use your information to take and fulfill orders, deliver products and services, process payments, communicate about orders and provide customer service.
- Administer our website. We use your information to monitor, analyze trends, usage, and activities on our website; diagnose technical issues; and operate and improve our website.
- Personalize content and experiences. We use your information to customize content and tailor your experience on our website based on your interactions and inferred interests.
- Market our products and services. We use your information to send you marketing communications, advertisements, and offers based on your interests and purchase history. You can control marketing emails using the unsubscribe link.
- Comply with legal obligations. We use your information when we believe use is appropriate to comply with applicable laws, lawful requests, and legal process.
How We Share Your Information
We share your personal information in limited circumstances, including:
- With service providers to execute business functions (fulfillment, technical support, payment processing, advertising). We obligate vendors to protect your data like we do.
- To comply with legal requirements, enforce our policies, or protect our rights and safety.
- In connection with a sale, merger, transfer, or acquisition. We will require any successor to honor commitments in this privacy policy.
We do not share your personal information with any third parties for their own marketing purposes.
Your Choices & Rights
You have certain choices and rights when it comes to managing your personal information:
- You can request access to or deletion of your personal data.
- You can modify or delete your account information any time.
- You can object to processing of your personal information.
- You can ask us to restrict the processing of your personal information.
- You can request portability of your information.
- You can control marketing email subscriptions and opt-out of our email list at any time.
Some of these choices and rights depend on applicable law and may be limited in scope. We will honor valid requests relating to your personal information as required by applicable law.
How We Protect Your Information
We employ a number of organizational and technical measures to protect the security of your personal information, including:
- Physical access controls to our data centers.
- Authentication, authorization, and access controls to data systems.
- Encryption of sensitive personal information.
- Industry standard perimeter protection tools, such as firewalls and antivirus.
While we follow generally accepted standards to protect personal information, no method of storage or transmission is 100% secure. We cannot guarantee absolute security of your information.
International Data Transfers
We are headquartered in the United States and have service providers in other countries, so your personal information may be transferred outside of your state, province, or country to the United States or other locations where privacy laws may not be as protective as your jurisdiction.
We only transfer your personal information to countries recognized as having an adequate level of legal protection or where we can be satisfied that alternative arrangement are in place to protect your privacy rights.
Children’s Privacy
Our website is not intended for use by anyone under 18 years of age. We do not intentionally collect personal information from children under 18. If we learn that we have collected personal information of a child without consent, we will take steps to delete it.
Changes to This Policy
We may occasionally update this privacy policy to reflect changes in our practices, products, and legal requirements. We will post an updated copy on our website. For significant changes, we will notify you by email or on our website prior to the change taking effect.
How to Contact Us
If you have any questions about this privacy policy or your personal information, please contact us at:
Bio Keratin® Shampoo, Conditioner, Hair Mask
Email: [email protected]